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Shipping & Returns

 

SHIPPING: 
Orders are shipped Monday - Friday. If your order is received by 1:00pm eastern standard time every effort will be made to get your order in that days shipment. If placed after that time, it COULD go in the next BUSINESS day's shipment.

WE CURRENTLY SHIP USING THE UNITED STATES POSTAL SERVICE:

    PRIORITY MAIL - Estimated delivery times are 1-3 business days. Remember, we are in Michigan, so expect the maximum shipping time if you are on the west coast. PLEASE NOTE: This is not a guarenteed service and packages can not be tracked.

    EXPRESS MAIL - Next day to MOST zip codes. PLEASE NOTE: Some zip codes DON'T receive overnite deliveries. Shipments are trackable.

 

INTERNATIONAL SHIPPING: Nature Pavilion has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at https://www.internationalcheckout.com/login.php. 
OR EMAIL - support@internationalcheckout.com.

     WHICH COUNTRIES DO YOU SHIP TO? International shipping is currently available WORLDWIDE from Nature Pavilion. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

     CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER? To check the status of your order or track your package, please login to your International Checkout account at:

    WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER? 
All inquiries regarding your international order should be directed to International Checkout at: International Checkout Login Page 
OR 
EMAIL: support@internationalcheckout.com.

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

 

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